Do You Have a Software Problem or Do You Have an HR Problem?
I have talked with numerous business owners who are disappointed in their software and are looking for a better solution. When I question them on what they hope to get out of new software, they most often talk about problems related to people or business operations, not software. I hear them mostly talking about getting people to follow known policies and procedures. I tell these owners this “You don’t need new software; you need to find a way to get people to do what they are told to do.”