IMHO, TOM is a powerful tool for those who want a system that will permit them to grow their business. From customer inquiries, through sale, installation AND service after the sale … TOM tracks your business’ performance and gives you the answers you need. Is it a perfect piece of software? No … but it will be once they implement all of my “feature requests.” 🙂 It is a reliable system that will pay great dividends. They also have a GREAT support team that has PATIENTLY fielded … no, I am not kidding, you can ask them … DOZENS of support requests from me as we plowed through our implementation early this year.
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