|Operating System||Windows XP Pro (SP3) / Windows 7 (Any Edition)|
|Processor (CPU)||Pentium 4 or equivalent (or higher)|
|Hard Disk Space||500 MB Available|
|RAM||1GB Minimum (2 GB Recommended)*|
|Video||800 x 600 16-bit video driver|
|CD-ROM||Required For Installation|
|Other||Mouse or pointing device|
|Printer||Required For Printing (Duplex printer recommended)|
|*We recommend that you install all of the memory your system can handle. It’s currently very cheap and will generally offer the largest performance increase in anything else you do.|
Yes, the program can be networked. You do not need a special version of FRP to install the program on a network. It includes a network 5-pack, allowing you to install FRP on up to 5 computers at no additional charge.
Yes. We include tasks for most air-cooled equipment; basically anything that you would find in a “strip mall”, restaurant, bakery, small office building, etc. We include plenty of boiler work (steam and hydronic).
Labor times are a result of careful analysis of manufacturers data, technician surveys, historical data taken from service departments, and our own extensive experience in the field. These times have been further refined since the program’s first release in 1996.
Prices are a result of labor time multiplied by your labor rate plus the retail price of parts. You have full control over each.
You can easily and quickly set your labor rates in one place and the entire program is updated.
Yes. Prices can be changed individually or globally. You can enter a new price of a single item or you can add a percentage to groups or categories of parts. It’s very easy.
No. We don’t offer that service. It is so easy to do it yourself, there is no need to do this for you.
We feel that we would like the convenience of having someone just print our books for us. No matter what flat rate book you purchase, you are not going to agree with 100% of it. You will absolutely find prices or labor or whatever you would like to change. That’s a fact! When you subscribe to a booking service you do not have the ability to make changes to the books. You are not allowed by law to change any of the pages and reprint them. With our software (Flat Rate Plus) you can make ANY changes you wish. If you are concerned about convenience, what could be more inconvenient than being stuck with information you cannot change?
No. Most people spend their time deleting or inactivating tasks – not adding them. We include more tasks than most people would ever need. We make it very easy to remove any unneeded tasks.
We offer highly skilled computer and software technical support. We also provide you with access to our expert staff of consultants. Standard support lasts 90 days from the date of the invoice. We also offer free training and setup of the software. You may also visit our offices for free comprehensive flat rate training.
Yes. You may try the program and if you do not like it, you may return it within thirty days of the invoice date for a full refund (less shipping).
We are happy to provide you with free training and setup of your flat rate software. We walk you through the entire process in about 45 minutes. When we’re finished with your training session, all that’s left to do is print out your books! It’s very easy and requires minimal setup. We have lots of customers that use the program straight out of the box!
Absolutely yes! The flat rate pricing program has a built-in export utility so you can export the data in various formats. We are always establishing new working relationships with bridge vendors, and currently Flat Rate Plus bridges with over 80 different brands of popular software, including several different accounting programs such as Quickbooks, Coastal Computer Corporation, Team Management Systems, Wintac, Bottom Line, Service Success and many, many more.
We have included about 4000 tasks and about 4600 inventory items. We have included only the repairs that you are likely to need. We have not filled the program with a lot of unusual repairs or installation tasks that may only confuse your technicians and promote errors. Please see the Specifications Sheet for details and current information.
Yes. It’s very easy to do all three with Flat Rate Plus!
No. You are not required to purchase anything else. The program will not shut down and you are not limited in any way.
Yes! Very Easy! We designed the flat rate pricing program to be very easy to use. It only takes about 45 minutes to begin printing your first set of flat-rate pricing books. In addition to the considerable ease of use, you have considerable flexibility to modify your books in many ways.
Flat Rate Plus!™ offers you far more flexibility and cost savings over a book subscription. You are allowed to print as many books as you like as often as you like. You can easily modify, add, or delete repairs without worrying about how much each change is going to cost you. You may even change one page at a time without calling a company meeting and replacing entire flat rate books. Think about how much more trouble it would be to call them up, explain the changes you desire, hope they can make the changes hope they get them correct and ship your books to you several weeks later.
Simply put, flat-rate pricing is setting one price for a given job scenario, like replacing a ½ horsepower fan motor and sticking to the price, regardless of how long any particular job actually takes.
Yes. You have full control over this data in Total Office Manager. You can change basically anything.
Although we sell the very best flat rate system in the country, we know that some users may already have another system. If we don’t already have an interface available, we will work as hard as we can to make one for you – usually at no charge. We just need the cooperation of your current flat rate provider. As long it is legal, you may also import your existing flat rate data into Total Office Manager. We can help you with that process too. Call us for details.
As you probably know, we are selling what may be the nation’s most popular and most successful flat rate system; Flat Rate Plus. Total Office Manager was designed to integrate with FRP very tightly. Please call for special pricing. You may also build your own flat rate book, but we would not recommend it. You would be money ahead of investing in ours. We’ve done all of the work so why reinvent the wheel?